Please contact one of our Consultants for more information and upcoming workshop dates on:

+44 (0) 203 609 8604 or email:


  • Understanding assertive/submissive/aggressive behaviour
  • Your personal style
  • Circle of Musts and ‘I’ statements
  • Positive affirmations
  • How to disagree
  • Power words Saying No
  • Getting what you want
  • Assertive body language


  • Understand the difference between non-assertive, assertive and aggressive behaviour
  • To be able to identify own behavioural style and that of others 
  • Learn a variety of assertiveness techniques to improve communication and interpersonal skills.

This engaging 1 Day workshop helps develop skills and strategies for assertiveness not only in the workplace but also in day-to-day life.  Delegates will understand what assertiveness entails and how to express themselves with confidence without having to resort to passive, aggressive or manipulative behaviour.

ASSERTIVENESS is the quality of being self-assured and confident without being aggressive. In today’s competitive workplace effective communication is the key to successful day to day interaction and career growth. Communicating assertively can mean the difference between having fulfilling relationships with significant people in our lives or feeling manipulated or getting into conflicts.​

Assertiveness in Life