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  • Introduction to Negotiation
  • Personality Types
  • Preparing for Negotiation
  • Opening the Negotiation
  • Exchange Information and Bargain
  • Handling Opposition
  • Closing the Negotiation​

In this two day class, delegates will learn what negotiation is and how to get the most from their personal negotiations. Delegates will discover their personality style and how to negotiate effectively with other personality styles. Delegates will also explore four strategies for negotiating, and how to apply the four step process for successfully negotiating with other parties.

NEGOTIATING is a part of everyday life – it is a key work and life skill. We negotiate in our work, with our friends, and even our family members. So to a large extent then, the degree of success in our life and career can depend on our skills as a negotiator.

Negotiating for Success


  • Define negotiation and Identify steps for proper negotiation preparation.
  • How to negotiate effectively with different personality styles.
  • Define principled negotiation and identify the four steps in the negotiation process.
  • Learn bargaining techniques and strategies of inventing options for mutual gain and move negotiations from bargaining to closing.​