Please contact one of our Consultants for more information and upcoming workshop dates on:

+44 (0) 203 609 8604 or email:


By the end of the workshop, delegates will be able to:

  • Use methods and tools (systematic process and fishbone diagramming) to discover the underlying cause of a problem.
  •  Use brainstorming, Imagineering, and several other creative thinking techniques to generate possible solutions to the problem.
  •  Identify the best choice from various options and address “group think.”
  •  Use the following decision making techniques: Pro/Con, Force Field Analysis, Decision Matrix, Feasibility/Capability Analysis, and Cost/Benefit Analysis.
  •  Create an Action Plan to implement the appropriate solution.


  • Structured approach to problem solving
  • Tools and methods for root cause analysis
  • Creative thinking techniques
  • Decision making techniques

THIS highly practical 2-day  workshop provides all the tools and techniques required to solve simple and complex problems effectively and efficiently.  The techniques explored on this workshop can be used by individuals working on problems alone, or in a group setting where there is a need to work collaboratively using a systematic approach.​

THE ESSENCE of continual improvement is the ability to solve problems effectively. Having good strong problem solving skills can make a huge difference to your life and career.   Everybody can benefit from having good problem solving skills as we all encounter problems on a daily basis; some of these problems are obviously more severe or complex than others.

Problem Solved